Frequently Asked Questions

How does the platform access Reddit data?

Our platform uses Reddit's API to ethically gather public conversations from subreddits you specify. We never access private messages or restricted content.

Can I white-label the reports?

Absolutely. You can add your own logo, colors, and branding to all reports generated through the platform.

Will you add more data sources besides Reddit?

Yes, we plan to expand beyond Reddit. TrustPilot, Amazon Reviews, G2, and other review platforms are on our roadmap. This will give you a more comprehensive view of customer sentiment across multiple touchpoints.

When will the platform be available?

We're currently in private beta with select users. Join our waitlist to be notified when we open access to more users. Early waitlist members will get priority access and special launch pricing.

What makes this different from manual analysis?

Our AI processes hundreds of comments in minutes, identifying patterns and sentiment that would take days to compile manually. The reports are professionally formatted and ready to share with stakeholders immediately.

Is there a free trial available?

We'll be offering a limited free trial for early users. Join the waitlist to be among the first to access the trial when it becomes available.

What industries can benefit from this tool?

Any business that wants to understand customer sentiment can benefit - SaaS companies, e-commerce brands, agencies, consultancies, and product teams across all industries.

What types of insights are extracted from discussions?

Our AI identifies CRO/UX improvements, bugs, feature requests, marketing positioning, sales objections, competitor insights, pricing concerns, and retention opportunities, categorized for prioritization.

Who can benefit from this platform?

Product managers, UX researchers, marketing/sales teams, CRO specialists, customer success teams, consultants, agencies, and startup founders seeking user insights.

What report types are available?

We offer thematic analysis reports, with specialized CRO, UX, product, and marketing reports coming soon. Custom report builders are also in development.

What makes your insights unique compared to other tools?

Our insights are backed by verbatim user quotes from Reddit, providing authentic customer voices alongside thematic analysis.

How many Reddit discussions does the platform analyze?

It processes hundreds to thousands of comments/posts per session, filtered for relevance and quality.

Can I analyze specific subreddits or does it search all of Reddit?

You can target specific subreddits or, soon, analyze search results across Reddit (e.g., "iPhone 15 Pro" discussions from any subreddit) for precise, relevant insights.

How fresh is the Reddit data being analyzed?

Data reflects recent discussions, with customizable timeframes from one week to several months to track current or evolving sentiment.

Do you provide sentiment analysis along with the insights?

Yes, insights include sentiment scoring and emotional context (e.g., frustration, excitement) to prioritize actions.

Can I track my competitors through the platform?

Yes, analyze competitor discussions to uncover strengths, weaknesses, complaints, and market gaps.

How long does it take to generate a complete report?

Reports generate in 2-5 minutes, depending on analysis scope, and are saved in your dashboard for sharing.